Credit Guide
Credit Representative 568624 · Trade Funding Pty Ltd
Last updated: August 2026
1. About This Credit Guide
Helps you decide whether to use our credit assistance services - who we are, how we're paid, and how complaints are handled.
2. Our Details
- Credit Representative
- Trade Funding Pty Ltd (number 568624)
- ABN
- 28 647 543 084
- Licensee
- QED Credit Services Pty Ltd
- Australian Credit Licence
- 387856
- Office Address
- Level 8, 387 George Street, Sydney, NSW, 2000
- Phone
- 1300 161 641
- support@tradefunding.com.au
- Website
- tradefunding.com.au
3. Services We Provide
Credit assistance across 70+ Australian lenders, scored on S.T.A.R.
- Comparing lending products across our 70+-lender panel
- Personalised indicative offers via your Compare Report
- Guided walkthrough using S.T.A.R. scoring
- Facilitating your chosen application through to settlement
4. How We're Paid
| Fee type | Who pays it | When |
|---|---|---|
| Commission / referral / trail fee | Product provider - not you | On settlement of a credit product through our services |
| Success fee (where applicable) | You, in some cases | Only if you successfully access the funding you sought |
Your Compare Report clearly flags which options carry a success fee and which don't, before you decide. Ask us about remuneration on any specific product, any time.
5. Our Obligations
As a Credit Representative under Australian Credit Licence 387856, we're required to:
- Act honestly and with reasonable care in all dealings
- Comply with our licence conditions and the NCCP Act 2009
- Belong to an approved external dispute resolution scheme (AFCA)
- Maintain adequate compensation arrangements
- Hold professional indemnity insurance
6. Complaints Handling
Three steps, start to finish.
Step 1 - Contact Us
Email support@tradefunding.com.au or call 1300 161 641. Acknowledged within 5 business days.
Step 2 - Investigation
Resolved within 30 calendar days, with written findings and any proposed resolution.
Step 3 - External Resolution
Unresolved or unsatisfied after Step 2 → refer to AFCA, our external dispute resolution scheme.
- Address
- GPO Box 3, Melbourne VIC 3001
- Phone
- 1800 931 678
- info@afca.org.au
- Website
- www.afca.org.au
AFCA's dispute resolution service is fair, independent, and free to consumers.
7. Privacy
We protect your personal information under the Australian Privacy Principles. Full detail: Privacy Policy.
What To Do Next
Ready to proceed? Get your free, S.T.A.R.-scored Compare Report - matched to your business from 70+ lenders.